Privacy Policy

Effective Date: January 17, 2026

NovaStream ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, share it, and your rights.

1. Information We Collect

Account & Registration Data:

Name, email address, billing address, payment info (as required), username.

Usage Data:

Device type, IP address, browser/device identifiers, geolocation (approximate), streaming activity / content accessed.

Cookies & Similar Technologies:

Cookies, web beacons, tracking pixels, local storage, to enable site functions, remember preferences, improve service, analytics.

2. How We Use Your Information

We may use collected information for:

  • Establishing and managing your account
  • Processing payments
  • Delivering the streaming service (including content delivery, authentication)
  • Customer support & communications (e.g. emails about your subscription, technical notices)
  • Improving the Service: analytics, performance tuning, error detection
  • Marketing communications (if you opt-in), such as promos, newsletters

3. Sharing Information

We do not sell your personal information. We may share information with:

  • Service providers / partners who help us run the Service (payment processors, hosting, streaming servers, email service providers)
  • Law enforcement or regulatory bodies if required by law
  • In case of a sale, merger, or acquisition, customer information may be transferred subject to confidentiality

4. Data Retention

We retain your personal data as long as necessary for delivering services, fulfilling legal or regulatory requirements, or as needed for legitimate business purposes.

If you cancel your subscription or request deletion of your account, we will remove or anonymize data no longer required, except as necessary to comply with legal obligations (e.g. financial records).

5. Cookies & Tracking

We use cookies to enable essential site functionality, improve user experience, and for analytics.

You can manage / disable some cookies via your browser settings, but doing so may reduce functionality.

6. Security

We implement reasonable technical and organizational measures to protect your data (encryption, access control, secure servers).

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access the data we hold about you
  • Request correction or updating of inaccuracies
  • Request deletion or restriction of processing
  • Object to certain processing (e.g. marketing)
  • Withdraw consent where relevant

8. International Transfers

Your data may be stored and/or processed in countries other than your own, and by using the Service you consent to transfers, processing etc.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date". Continued use after changes implies acceptance of them.

10. Contact Information

If you have questions, or want to exercise your rights, you can contact us via: